We’re experts in developing leading retail product ranges for the travel industry, elevating your food and beverage and duty free offering to help you drive revenue and increase customer satisfaction.

Food & Beverage.

Our award-winning food and beverage ranges incorporate a mix of traditional core products and fashionable on-trend products using ingredients of the finest quality and local provenance. We develop bespoke product ranges that appeal to your customer’s specific passenger demographic and are tailored to your business needs.

BA’s January - March 2024 F&B menu
BA’s Winter 2024 F&B menu
Safair’s current F&B menu

burger and soft drink

Duty Free.

We excel in developing commercially-compelling duty free product ranges across inflight, pre-order and home delivery, often being the first to market with innovative and unique offerings. Our globally renowned brands, many of which are bespoke and exclusive to our airline partners, are carefully selected through a process of in-depth audience analysis and market research.

Kenya Airways current Duty-Free Brochure
Airlinks Duty Free Brochure


New Product Development.

Through our extensive knowledge of the market, passenger demographics, product trends and lifecycles, we’re consistently developing innovative new products that help our customers stand out. Whether it’s a unique stand-alone product or an exciting brand partnership, our team of experts is continuously looking for new ideas.


Benefits to your business.

Tourvest Retail Services your faster, smarter partner.

Customer Experience

Enhanced customer experience, NPS and C-Sat scores

Spend Per Head

Increased spend per head and decreased cost of operations

New Product Development

Continuous new product development and innovation

Digital Innovation

Technological and digital innovation throughout the customer journey

Crew Engagement

Improved staff/crew engagement and buy in, online and face-to-face

Warehousing & Logistics

Industry-leading warehouse, supply chain and logistics solutions that
free up space and reduce waste


More accurate data, added value reporting and advanced forecasting

Risk Mitigation

Extensive risk mitigation measures in place for extra peace of mind


Access to a passionate, knowledgeable and experienced team of travel retail experts

Earth Render


Our suite of best-in-class travel retail services makes enhancing the customer experience easy.

Laptop Render


Our technology solutions utilise the very latest digital innovation to revolutionise your customer’s travel experience.