Creating smiles through curated
travel retail experiences.

We’re a specialist travel retailer that provides products, services and
technology solutions to optimise the customer experience and
make every moment matter.

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Who we are

We’re a division of the Tourvest Group of companies established in 1999. Our focus is solving the problem of personalising and enhancing customer experience with a focus on speed, efficiency, quality, innovation and cost-effectiveness while delivering a sustainable solution that drives revenue. Most importantly, WE CARE!

What we do

We connect and transform the travel retail ecosystem to enhance the customer’s experience whether they’re on board, in store or at home. We do it through a host of high-quality and innovative products, services and technology solutions.

Products

Food and Beverage

Duty Free

New Product Development

Services

Procurement

Operations

Marketing

Crew Engagement

Governance

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Technology

TourCAST

Crew Portal

TourPOS

Compliance and Security

TourCONNECT

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Our Mission

Our mission is to provide innovative retail products, services and technology solutions that make the journey as memorable as the destination.

Our Customers

Testimonials

“Our intention has always been to offer an end-to-end flight service that is affordable, reliable, and hassle-free. We’re confident that we’ve found a partner in Tourvest who can help us continue to deliver against that intention when it comes to our onboard retail offering.”

Kirby GordonCFO at Safair Operations (Pty) Ltd t/a FlySafair

“We have been working closely with Tourvest over the last year as we established BA Euroflyer and are excited to be officially partnering with them to strengthen our onboard product offering. With a new menu onboard every aircraft, and a great variety of British original produce to pre-order or buy in-flight, we are thrilled to offer our customers value and choice.”

Steve AllenChief Commercial Officer at BA Euroflyer

“This year marks fifteen years of what has been a highly fruitful and successful working relationship between Tourvest Inflight Retail Services and Kenya Airways, which has seen our Inflight retail business transformed to International standards and increase one of our auxiliary revenue streams. We have developed a strong relationship with Tourvest Inflight Retail Services that has been of mutual benefit to both parties. We highly recommend them as innovative partners for your Inflight Duty Free business.”