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This website is currently operated under the direction and control of Tourvest Retail Services. All references to ‘our’, ‘us’, ‘we’ or ‘company’ within this policy and within the opt-in notice are deemed to refer to Tourvest Retail Services, its subsidiaries, affiliates and associates or any third party which may assume ownership and/or control of this Site and its content.
2. What is personal information?
Personal information is information about an identifiable individual, as defined by applicable legislation. It does not include aggregated information that does not allow you to be identified.
3. Collecting personal information
On this Site the information and content you may provide us may constitute personal information which you acknowledge was provided freely and voluntarily. You warrant that you are lawfully entitled to provide the information provided and the information provided is true and correct in every respect and indemnify us against claims by third parties in relation to the information provided by you.
4. Use of your personal information
Please note that we will not we will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
We may use and/or disclose personal information collected from you in one or more of the following ways:
Marketing Communications: We may use your personal information in order to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses. However, you will be able to choose whether or not to receive such communications when you first provide personal information to us. You will also have an opportunity to unsubscribe whenever we communicate with you. You may also unsubscribe from such communications at any time (see “Unsubscribe, access, questions and further information” below).
Marketing Analysis: We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. We may also share non-personal information with others, such as regulatory bodies, advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you. We will only share identifiable personal information with third parties for marketing analysis with your consent.
Providing services: We need your personal information in order to provide any of our services to you or to fulfil any contractual obligations with your employer.
Contractual Third Party Offers: We may arrange for carefully selected organisations to send you information that may be of interest to you. In such circumstances your personal information may be disclosed to these organisations that will be bound by confidentiality obligations and restrictions on use of personal information. We will obtain your permission before we allow a third party to send you any such communications.
Public (or Interactive) Areas of our Websites: Information that you post on or through the public areas of the Site (e.g., chat rooms, bulletin boards, discussion groups and areas specifically designated for public postings) is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. Users of our websites are encouraged to exercise caution when providing personal information about themselves in public (or interactive) areas of the Site.
Sale or Transfer: In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
Legal Purposes: We may collect, use and/or disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to detect, protect or defend us and/or other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity, to comply with our audit and security requirements, and to audit compliance with or corporate policies, procedures, legal and contractual obligations.
5. Disclosure of your personal information
In addition to disclosures identified in the purposes above, from time to time we may disclose personal information to:
(a) our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
(b) a person or entity, including our affiliates, to whom disclosure is required in order to fulfil one or more of the purposes described above;
(c) a person who, in our reasonable judgment, is providing or seeking the information as the authorised or appointed legal agent of the subject individual; or
(d) any third party with your consent or where disclosure is required or permitted by law.
6. Security measures to protect your information
We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. We have no control over the privacy of any e-mail communications while in transit to us. We recommend that you do not include confidential, proprietary or sensitive information in e-mails. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so promptly under the circumstances, using any contact details provided.
You are reminded that you are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any activity under your account and password. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us when you desire to cancel your account. We will not be responsible or liable for any loss or damage arising from your failure to comply with this obligation. We take the privacy and security of your data very seriously. To see what steps we take to keep the information you give to us secure, contact us at firstname.lastname@example.org
7. Unsubscribing, Access, Queries
At your request, where the law requires us to do so, we will confirm what personal information we hold about you, update your information, remove your information and/or correct any inaccuracies in such personal information if you contact us. Please see contact details on the PAIA manual on this Site. To unsubscribe to any products, please select the option to unsubscribe which will come with any marketing communications.
8. Third Party Links